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The main supplier ended up not able to diagnose the fault and set in producing that they required me to take the automobile away and “exam it”. That they had not even taken the car offsite for just a exam travel them selves.

Hi there, we purchased a new smart motor vehicle from Mercedes of Ascot in December 2016 acquiring now performed just around 3000 miles. It has been returned for your recurrence of a dilemma whereby the engine falls into limp method for no apparent purpose when waiting around in targeted visitors or slow going visitors.

Hello Stuart, I've just lately acquired a BMW 1 Sequence less than 4 months back and I realised that there's drinking water ingress within the battery and brake gentle compartment, this has prompted electrical components to corrode and was leading to electrical faults in the car. I took the car back to your vendor who said they'd sort this issue. They'd it for over each week they usually returned it and instructed my lover they couldn’t come across where by the water is coming from, I feel They simply desires the courtesy auto again as that they had another person seeking to purchase this.

Regarding Anything you can really do about this? Most likely almost nothing meaningful. You took shipping and delivery three months ago, so it’s feasible to attempt a rejection less than The customer Rights Act, but it would be hard to argue that cosmetic imperfections necessarily mean that the vehicle is faulty.

On assortment I'd issues connecting my I phone following my first drive I educated the dealership

Thanks Stuart. I did need they preset the beauty difficulties which they did pretty much and apologised for it not getting carried out prior to we collected. It’s obtained a warning mild on now and I do concern we’ve bought an automobile that’s not great.

I knowledgeable the vendor & Jaguar head Place of work who encouraged that they might not take care of this fault & for a goodwill gesture would present me £five hundred which would be despatched to my supplier to refund to me. This I rejected.

the vehicle was sent one 7 days afterwards and check here we received informed all repairs have been completed my spouse took control of the car had A fast Go searching and signed and went again to operate as they could only provide at this specified time of the day

I procured a SLK280 from a supplier (non-franchised), it experienced no air website con which was promised to get fixed, it had been, but, it threw up An additional fault Together with the cooling supporter, This can be the email I gained within the supplier right after I ultimately managed to acquire him to have a look at it:

Hi Steve. You’re proper; so far as I’m conscious, there’s almost nothing that specifies how rapidly the vendor has to answer your rejection.

I critically want to hand the motor vehicle back again but The present benefit is approx £38k I paid £47k 6 months in the past a substantial loss !! £five hundred is pitty entire after you acquire fresh you be expecting dependability Just about every journey I've manufactured continues to be spoilt Indonnot Feel it unreasonable to be able to Perform

Total I'm really disappointed with paintwork having put in 30k on a new car, I'm concerned about how the car will glance in various many years If your paint has deteriorated this A lot in 3 months and suspect the paint contains a fault given that it by now experienced scratches and swirls when I obtained the car, the scratches have due to the fact acquired worse and you'll find extreme stone chips.

I returned to gather the car and right away found the scratches and swirls ended up nonetheless there! I pointed this out along with the team current sympathized I then complained the supervisor by using email and he asked I provide the car back again.

It is additionally inescapable that there'll be problems in the technique where by a car is recorded improperly check here – 8 million utilized autos improve hands yearly in britain, so even a very small percentage could suggest countless automobiles are improperly stated.

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